Returns & Exchanges

At Learning Express Houston, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of purchase provided it is in its original, unopened packaging.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original condition, unopened, and accompanied by the original sales receipt or gift receipt.

• 2.
  Choose Your Return Method

  Visit our Houston storefront for an immediate exchange or refund, or contact our customer service team to initiate a return by mail.

• 3.
  Pack Your Items

  If returning by mail, securely pack the toys in a sturdy box with all original documentation to prevent damage during transit.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method or issue a store credit for gift returns.